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Current Job Vacancies

Current Vacancies

Customer Service Advisor

We have a fantastic job opportunity for a Customer Service Advisor that has a polite and professional telephone manner with great communication skills. You will work at the Company’s Head Office in Cramlington where you will provide customers with a positive experience and superb levels of service.
Your responsibilities will involve communicating with clients regarding products and sales enquiries both on the telephone and via email. As a successful candidate you will demonstrate patience, a willingness to assist and resolve each enquiry whilst providing a high level of service.

Key Responsibilities

  • Handling and resolving enquiries via the telephone and by email
  • Process orders & take payment
  • Providing product and service information
  • Monitor & respond to customer service messages via email, social media & blogs

Qualifications and Skills

  • Excellent communications skills
  • A clear and friendly telephone voice
  • Fast and accurate typing skills
  • A professional attitude
  • Excellent attention to detail
  • Self-motivated with ability to work on own initiative
  • Have a flexible attitude to work
  • Conversant with Microsoft Office applications including MS Word and MS Excel
  • A genuine interest in sport

To apply for this position please send your CV to [email protected]

 

Graphic Designer 

We are looking for a self motivated graphic designer with expert creative skills who feel they can offer something to our team. You will be responsible for producing visually appealing designs for our web sites and marketing material to suit the company’s overall strategy. We are seeking someone with a passion for design with lots of drive and enthusiasm, ideally with experience in the sports industry or a keen interest in sport. You will need to demonstrate a proven track record, have an excellent design portfolio & be ready for a new challenge.

Responsibilities:

  • Concept, design and artwork delivery primarily for our websites & across a range of formats which could include: email marketing campaigns, web promotions, social media, leaflets, brochures, print and point of sale
  • Thinking creatively to produce new ideas and designs
  • Translate briefs into inspired design and creative solutions
  • Maintaining a consistent look and feel for the brand
  • Liaising with both internal and external contacts, presenting ideas and designs to them

Qualifications and Skills:

  • At least 2 years experience in a similar graphic design role
  • Creative outlook with interest in the latest design techniques, practices and trends
  • Mac literate with full experience in Adobe InDesign, Illustrator, Photoshop and Acrobat
  • Experience in using Microsoft Office
  • Excellent attention to detail
  • Previous experience in sportswear & an active interest in running would be a distinct advantage
  • Excellent communication skills (both written and verbal)
  • Team player with ability to work with different people throughout the business
  • Highly organised with good time management skills and the ability to react quickly to changing demands, priorities & deadlines
  • Experience of managing others would be considered a plus

  

To apply for this position please send your CV to [email protected]