Here at Start Fitness, we adhere to all online selling regulations to make sure we trade in a legal, honest way to keep you, the customer, happy at all times.
We take data security very seriously. That's why we prefer not to handle any credit card details ourselves but instead use the payment service provider SagePay for online credit card handling, and PayPal for taking PayPal account checkouts, and for handling your card details.
SagePay provides a very high level of card security.
When you place your order on the Start Fitness website, your card payment is processed on the SagePay secure server, which handles millions of transactions per day for some of the largest and most highly respected on-line shops in the world.
Using this system neither Start Fitness, nor any other third party, will see your credit card details. All we receive is your order and address details, and confirmation from SagePay that the transaction has been processed and funds are cleared.
We perform our own security checks as part of our dedication to a completely safe shopping experience. Once these security checks are completed, your order is processed and despatched to you.
If you pay by Visa or Mastercard, you are taken to the Verified by Visa or MasterCard SecureCode page after confirming your order.
Visa and Mastercard now offer greater security when buying online with Verified by Visa and Mastercard Secure Code. If you haven't done so already, you will be able to register your card with a password. Any future purchases online will then require this password.
This gives you an additional layer of security, because if someone obtains your card details they will not be able to make purchases with it as they will not have access to your password. You may have the option to skip this step. If this page is skipped, we will be alerted to this when we receive the order and we will contact you to make sure it was you who placed the order.
You can also pay using PayPal. This means your payment will be made instantly and is totally secure, as this takes place on the PayPal secure server.
When placing an order with PayPal, we do not have access to any of your card details, and the transaction is processed securly on the PayPal servers, which handles multi million transactions a day. By using this system, ourselves or any other third partys will not have access to any of your credit card details.
If you require any more assistance, or help understanding what security measures we take to make sure you as a customer are safe, and ourselves as a retailer are safe, please get in touch