Contact Us

Got a question about an order, return or delivery? Please check out our FAQ's page.

If you'd prefer to speak to someone, please call us on  0844 848 8803 where our Online Customer Service team will be glad to help you out between 9am and 6pm Monday to Friday and 9am to 5pm on a Saturday.

Alternatively, you can email us at We aim to respond to your email within 48 hours.

Or you can also contact us on Twitter via @Start_Fitness
You can place an order online, or alternatively call our sales line on 0844 848 8803.

We are based in the North East of England. Our local head office and warehouse address for mail order is:
Start Fitness. Unit 3C Admiral Business Park, Cramlington, Northumberland, NE23 1WG
Telephone:- 0844 848 8803 / 01670 700030 / International:- +44 (0)1670 700030

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@Start_Fitness on Twitter
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Start Fitness
Unit 3C Admiral Business Park
NE23 1WG

Call: 0844 848 8803 / 01670 700030
International: +44 (0)1670 700030

Phone Lines open 9am-6pm Monday-Friday and 9am-5pm on a Saturday


Start Fitness
108-110 Grainger Street
Newcastle upon Tyne

Call: 0191 261 0423

Open Hours:
Monday-Saturday: 9:00am-5:30pm (open till 7pm on a Thursday)
Sunday: 11:00am-5:00pm
Bank Holidays: 10:00am-5:00pm



Start Fitness
8 Market Square

Call: 0191 384 1644

Open Hours:
Monday-Saturday: 9:00am-5:30pm
Sunday: 11:00am-5:00pm
Bank Holidays: 11:00am-5:00pm



Send us an email

Drop us an email at


Start Outdoors                       Start Cycles     

Start Outdoors                                                                           Start Cycles
105-109 Grainger Street                                                            35-37 Market Street
Newcastle upon Tyne                                                                Newcastle upon Tyne
NE1 5JQ                                                                                    NE1 6JE

Tel. number: 0191 2614161                                                       Tel: 0191 261 4191
                                                                                                   Mail Order: 0191 222 1968


Open Hours:
Monday-Saturday: 9:00am-5:30pm (open till 7pm on a Thursday)
Sunday: 11:00am-5:00pm
Bank Holidays: 10:00am-5:00pm






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