Start Fitness

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Here at Start Fitness, you have a choice of two UK delivery methods which are outlined below.

Standard Delivery

Postage cost is calculated at the checkout
Typical cost:

Clothing is £2.95
Footwear is £4.95

Your order will be processed and shipped via our standard postal provider Royal Mail or in some instances by courier. Goods will arrive within 4-5 business days for most of the UK Mainland (some exceptions can be expected).

Orders under £35 will be shipped using standard Royal Mail 48 post; orders over £35 will normally be sent using Royal Mail 48 Tracked or in some instances by courier.

Most items are delivered Monday to Saturday, 7.30am-6pm (although some of our carriers may deliver slightly earlier or later)

Bike Delivery: Once built, fully checked and boxed, we will contact you to book a delivery date. Our bikes are despatched on a next working day service (excludes weekends & bank holidays) for UK mainland orders, or a two day service to Northern Ireland and outlying Scottish areas. This delivery service is not a guaranteed day / timed delivery service and should not be interpreted as such. However 99% of our bikes are delivered on time

Next Day Delivery

Postage cost is calculated at the checkout
Typical cost: £5.95

Your order will be processed with high priority and dispatched the same day (if you order before our 3:30pm UK Time threshold). Goods will arrive within 1 business/working days for most of the UK Mainland (some exceptions can be expected).

For example orders which are placed with "Next Day" option before 3:30PM on a Friday will be despatched Friday and delivered Monday; and if ordered Friday after 3.30pm or over the weekend, will be dispatched Monday for delivery Tuesday.

Bank Holidays, Saturday and Sunday are NOT classed as business/working days.

Next Day Delivery is not available for bikes.

 

Saturday Delivery

Postage cost is calculated at the checkout
Typical cost: £12.95

Your order will be despatched on Friday for delivery on Saturday (if you order before our 3:30pm UK Time threshold on Friday). This means you can order using this service on any day of the week up until 3:30pm on the Friday for Saturday delivery. Orders placed after this will be delivered on the following Saturday. This Service applies to UK Mainland  Only & excludes Highlands & Islands & excludes orders placed on Fridays that are National Holidays.

Here at Start Fitness, you have a choice of two EU delivery methods, which are outlined below.

Standard Delivery

Postage cost is calculated at the checkout, based on weight and size of your order.

Your order will be processed and shipped via our standard postal provider (Royal Mail or DPD in some cases). For lead times to your country please see the 'Where We deliver' section below.

Express Delivery

Postage cost is calculated at the checkout, based on weight and size of your order.

Your order will be processed and shipped with high priority and dispatched the same day (if you order before our 2:00pm UK time threshold). Orders placed after 2.00pm on Friday will not be dispatched until Monday. For lead times to your country please see the 'Where We deliver' section below

Saturday and Sunday are NOT classed as business/working days

Here at Start Fitness, we offer two Rest Of World (ROW) delivery methods, which are outlined below.

Standard Delivery

Postage cost is calculated at the checkout, based on weight and size of your order.

Your order will be processed and shipped via our standard postal provider (Royal Mail). For lead times to your country please see the 'Where We deliver' section below.

Please note that some security & customs delays have been reported in mail, in particular to Israel, USA & India. Unfortunately these delays are out of our control. We are finding that most orders are arriving within our delivery timescales, but a small number are being severely delayed, but do eventually arrive at their destination.

Express Delivery

Your order will be processed and shipped with high priority and dispatched the same day (if you order before our 2:00pm UK Time threshold). Orders placed after 2.00pm on Friday will not be dispatched until Monday. Goods will be normally be sent by DHL. For lead times to your country please see the 'Where We deliver' section below.

Saturday and Sunday are NOT classed as business/working days

Some delivery exceptions can be expected from time to time...

EU Shipping Service
CountryStandard Delivery
(Working Days)
Express Delivery
(Working Days)
Austria 6 - 12 2 - 4
Belgium 6 - 8 2 - 4
Bulgaria 6 - 12 3 - 5
Croatia 6 - 12 3 - 5
Cyprus 6 - 12 3 - 6
Czech Republic 6 - 12 2 - 4
Denmark 6 - 12 2 - 4
Estonia 6 - 12 3 - 5
Finland 6 - 12 3 - 6
France 6 - 12 2 - 4
Germany 6 - 12 2 - 4
Gibraltar 7 - 12 4 - 8
Greece 6 - 12 2 - 6
Hungary 6 - 12 2 - 5
Iceland 8 - 12 3 - 5
Ireland 4 - 8 2 - 4
Italy 6 - 12 2 - 4
Lithuania 8 - 12 3 - 5
Luxembourg 6 - 12 2 - 4
Malta 8 - 12 3 - 6
Netherlands 5 - 10 2 - 4
Poland 5 - 10 3 - 6
Portugal 8 - 12 2 - 5
Romania 6 - 12 2 - 5
Slovakia 6 - 12 2 - 5
Slovenia 6 - 12 2 - 5
Spain 6 - 12 2 - 4
Sweden 6 - 12 2 - 4
RoW Shipping Service
CountryStandard Delivery
(Working Days)
Express Delivery
(Working Days)
Albania 6 - 12 N/A
Andorra 6 - 8 2 - 4
Angola 6 - 8 2 - 4
Argentina 6 - 8 2 - 4
Australia 6 - 12 4 - 8
Azerbaijan 6 - 12 4 - 8
Bahrain 6 - 12 4 - 8
Belarus 6 - 12 2 - 4
Bosnia & Herzegovina 6 - 12 2 - 4
Botswana 6 - 12 4 - 8
Brazil 6 - 12 3 - 6
Brunei 6 - 12 6 - 12
Bulgaria 6 - 12 2 - 4
Canada 7 - 12 4 - 8
Cayman Islands 6 - 12 4 - 8
Chile 6 - 12 3 - 6
China 8 - 12 3 - 6
Croatia 6 - 12 3 - 6
Egypt 6 - 12 4 - 8
Hong Kong SAR China 8 - 12 4 - 8
Iceland 6 - 12 2 - 4
India 8 - 12 5 - 10
Indonesia 5 - 10 3 - 6
Iran N/A 3 - 6
Israel 5 - 10 3 - 6
Jamaica 8 - 12 5 - 10
Japan 6 - 12 4 - 8
Jersey 6 - 12 3 - 6
Kazakhstan 6 - 12 3 - 6
Kuwait 6 - 12 4 - 8
Luxembourg 6 - 12 5 - 10
Macedonia 6 - 12 3 - 6
Malaysia 6 - 12 3 - 6
Mauritius 6 - 12 3 - 6
Mexico 6 - 12  
Monaco 6 - 12 3 - 6
Morocco 6 - 12 3 - 6
New Caledonia 6 - 12 3 - 6
New Zealand 6 - 12 3 - 6
Norway 6 - 12 2 - 5
Peru 6 - 12  
Puerto Rico 6 - 12  
Qatar 6 - 12 3 - 6
Russia 6 - 14  
Saudi Arabia 6 - 12 3 - 6
Singapore 6 - 12 3 - 6
South Korea 6 - 12 3 - 6
Sri Lanka 6 - 12 3 - 6
Thailand 6 - 14 3 - 6
Trinidad & Tobago 6 - 12  
Turkey 6 - 12 3 - 6
Turkmenistan 6 - 12 3 - 6
Ukraine 6 - 14 3 - 6
United Arab Emirates 6 - 12 3 - 6
United States 6 - 14 3 - 6
Uruguay 6 - 12  
Vietnam 6 - 14 3 - 6
Yemen 6 - 12 3 - 6

Once an order has been processed the delivery address for that order cannot be changed. We are also unable to redirect mail once an order has been processed. For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot.

Please be aware that if you request that goods are left safe via the courier notes, liability for loss or damage is passed to you, the customer. Therefore, in the event of an absence, we strongly recommend that you arrange to collect your parcel from a local delivery depot or instruct the courier to leave your parcel with a trusted neighbour.